Enjoying your lodge

Below is a list of the most commonly asked questions relating to enjoying your lodge.

Making your move

What must I do once I move in to my home/lodge/build?

After opening that first bottle of fizz to celebrate your new lifestyle it's really important that you complete the warranty registration form and get it back to us. This ensures we can register your 10 year structural warranty, and the boiler and appliance warranties with the providers of the service.

It's important you follow our timeline strictly as this lays out what needs to be done and when. 

Enjoying your home/lodge/build

How do I look after my home/lodge/build?

Our products are low maintenance, but there are certain things you must do each year to maintain your warranty. The Annual Inspection service we provide is the perfect way to ensure that your warranty is maintained and upheld. You will receive further details regarding this service nearer your first year anniversary of occupying your new home but if you would like to discuss this further, please call us on 01933 230107

What happens after ten years with my Mapei render?

After 10 years the standard warranty of your Mapei render ends, however we can recoat your home so it looks fresh and modern with the benefit of extending your warranty for another 10 years. Just contact our customer care department to schedule in this service.

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